For teams who need more than spreadsheets
and less than Gainsight
Trusted by fast-growing B2B SaaS companies
A complete CS platform with all the essentials from health scores to playbooks
From kickoff to live platform in just 3 weeks followed by 3 weeks of support.
$6K one-time fee. Know your costs upfront with no surprises.
You own your Coda subscription and Clair configuration. No lock-in to us.
Coda only charges for Doc Makers (Admins). Enjoy unlimited Editors and Viewers.
Sound familiar? You're not alone.
Traditional CSPs want $30k+ a year before you've proven your CS operating model
Your "system" is 5 tabs, 20 Slack channels, broken Zaps, and tribal knowledge
Product has a 18-month roadmap and unfortunately internal tools aren't on it
Getting started with Clair is as simple as 1-2-3-4
A 1-hour call to connect Coda to your CRM, Support, Product Usage, and more
We map your integrations to our best-practice data model for B2B SaaS teams
We setup your health scores, metrics, dashboards, and automations
Platform built. Team trained. We then stay involved for 3 weeks to iterate with you
All the essentials, ready from day one.
Real-time health scores based on usage and engagement
Automated renewal and expansion forecasting and risk alerts
Playbooks, onboarding sequences, escalations
Integrate product data to track engagement
Executive, team, and account views
Shared notes, tasks, and account handoffs
One flat fee. No end user charges. No surprises.
Our customers see a return on their investment within the first 45 days
Clair is built on Coda, a flexible document-database hybrid that Fortune 500 companies trust. We've built out configurations specifically for customer success teams to give you a customer success platform with all the essentials.
Traditional CS platforms charge $30k+ annually and take months to implement. They're great once you have all of your workflows figured out and need advanced functionality. Clair is cheaper, faster, and perfect for teams who need more than spreadsheets and less than Gainsight.
After implementation, the Clair configuration is yours. You can modify it, extend it, or take it in-house. There's no vendor lock-in to us. The only ongoing costs are Coda's subscription (way less than traditional CSPs) and optional maintenance support from us.
We integrate with the tools you're already using: Salesforce, HubSpot, Slack, Google Workspace, and 50+ others through Coda's native integrations. Need something custom? We can build that too.
3 weeks from kickoff to launch. Week 1: connect and map. Week 2: build and configure. Week 3: training and go-live. We've templated our process for repeatabilility and time to value.
You can make changes yourself (it's your platform), or subscribe to our maintenance plan for $150/month. That gets you ongoing tweaks and priority support. Most teams find they can handle day-to-day changes on their own.
Of course, please email us at hello@getclair.co and we'll be happy to answer any questions.
A 30 minute conversation. We'll learn about your current tools and show you what your platform could look like.