Privacy Policy

Introduction

15426537 Canada Inc., d/b/a Clair ("Clair," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Create an account or register for our services
• Fill out forms or surveys
• Subscribe to our newsletter
• Request a demo or contact us
• Communicate with us via email or other channels

This information may include your name, email address, company name, job title, phone number, and any other information you choose to provide.

Information Collected Automatically

When you access our services, we automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• Log data (IP address, access times, pages viewed)
• Usage data (features used, actions taken within the platform)
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third parties, including:

• Business partners and integration providers
• Analytics providers
• Publicly available sources

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.
• With Your Consent: We may share information with your consent or at your direction.

We do not sell your personal information to third parties.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-Out: Opt out of marketing communications at any time.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at hello@getclair.co.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our services. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our services.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our services.
• Analytics Cookies: Help us understand how visitors interact with our services.
• Functional Cookies: Enable enhanced functionality and personalization.
• Marketing Cookies: Used to deliver relevant advertisements.

Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure your information remains protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

15426537 Canada Inc., d/b/a Clair
Email: hello@getclair.co